The “Order History” tab in Butler Panel gives you a complete overview of your orders, whether they are finalized or still in progress (e.g., In Preparation, Delivered, etc.), for any time period you choose. You can also view the receipts and invoices for these orders, giving you a full picture of what’s happening in your venue.
The Order History is divided into two sub-tabs, offering an organized and complete view of both your orders and your transactions:
Orders: This tab lets you explore each order in detail, from the moment it was placed until its completion. You can view information such as the order contents, payment method, order status, and much more.
Receipts: This tab allows you to manage and analyze the official sales documents related to your business, such as receipts and invoices. You can view the issue date, total amount, and payment status for each document, as well as perform actions on them.
Let’s take a closer look at the details of each sub-tab:
Orders Tab
Filters and Options
At the top of the tab, you can use the following filters and options to customize how orders are displayed:
Today / Custom: Select a preset time period (e.g., Today, Last 7 Days, etc.) or set a custom date range.
Today: Custom:
Store Hours / Custom Hours: Choose to display orders placed during your store’s operating hours (toggle “Use Store Hours”) or set specific start and end times by switching off the store hours toggle.
-Enabled Store Hours:
-Disabled, Custom Hours: 
Filters: You can display orders that match one or multiple of the filters shown below:
For example, you may want to see which orders belong to which server/user, which table, which ones are delivery, which are paid or unpaid, etc.
Total Orders
Directly below the filters and options, you’ll find a tile showing the total value (€) of all orders placed during the time period you selected in the filters above.
Important Note: The total orders amount is not the same as your turnover. These amounts are not identical and should not be matched, since the total orders value includes both paid and unpaid orders. To view your exact turnover, refer to the “Transactions” tab.
Order Information
Next, you’ll see a table where you can view details for each order, depending on the filters and options you previously set.
Order ID and UID: The unique identifiers of the order.
Table: The table where the order was placed.
Total Amount: The total cost of the order.
Order Type: Dine-in, Takeaway, or Delivery.
Order Status: In preparation, delivered, ready to serve, canceled, etc.
Payment Status: Paid, unpaid, or partially paid.
Payment Method: Cash, card, complimentary, etc.
Date and Time: When the order was submitted.
Results per Page: The number of orders shown per page. The default is ten (10) orders per page, but you can adjust it to display more.
Navigation/Page Switch Buttons: At the bottom right of the page, you’ll find buttons to navigate through the order pages.
Below is an example of an order table:
Receipts Tab
The “Receipts” tab is your central hub for tracking and managing all receipts issued by your venue through Butler. It provides a detailed breakdown of your financial transactions, along with the ability to view and manage individual receipts.
Filters and Options
At the top of the tab, you can use the following filters and options to adjust how receipts are displayed:
Today / Custom: Select a preset time period (e.g., Today, Last 7 Days, etc.) or set a custom date range.
Store Hours / Custom Hours: Choose to display receipts issued during your store’s operating hours (toggle “Use Store Hours”) or set specific start and end times by switching off the store hours toggle.
Filters: Select which receipts you want to view, based on the type or status of the receipt.
Receipt Totals Tables
Below the filters and options, there are three (3) tables that display and summarize the total value of receipts in euros (€) for the selected time period and filters:
Net Value Totals: The first table displays the net sales values per VAT rate (6%, 13%, 24%), as well as the net amounts for the environmental fee and the bag fee. In the example, there were no sales with 6% or 0% VAT, while the majority of sales were subject to 24% VAT (€11.16 net value).
VAT Totals: The second table shows the VAT corresponding to each VAT rate, as well as VAT on the environmental fee and the bag fee (if applicable).
Grand Total: The third table shows the total amount of all transactions for the selected period, including VAT.
Receipts List / Table
Below the financial summary, you’ll find a table listing all receipts issued within the selected time period.
Receipt Details
For each receipt, the following information is provided:
ID: The unique identifier of the receipt.
Series: The series of the receipt.
No.: The sequential number of the receipt.
Receipt Type: The type of the receipt (e.g., Retail Sales Receipt).
Total: The total amount of the receipt.
Order: The order number linked to the receipt.
Status: The current status of the receipt (e.g., Valid, Cancelled, etc.).
Date & Time: The date and time the receipt was issued.
Actions: On the right side of each receipt row, you’ll find buttons for the following actions:
-Reprint: Print the receipt again, if needed.
Note: The “Reprint” action prints the receipt again, but does not reissue it.
-Convert to Invoice: Convert the receipt into an invoice, provided that the required conditions are met.
-Cancel: Cancel the receipt.
View and Share: On the left side of each receipt row, you’ll find the following two buttons:
Eye icon
: View the receipt in electronic format.Share icon
: Send or share the receipt in electronic format via email.
Results per Page: The number of receipts displayed on the page. The default is ten (10) receipts per page, but you can adjust it to display more.
Navigation/Page Switch Buttons: At the bottom right of the page, you’ll find buttons you can use to navigate through the receipt pages.
Below is an example of a receipts table:
In Summary:
The “Receipts” tab gives you full control over your business’s financial transactions and receipts, allowing you to:
Track your sales and the VAT collected in detail
Easily locate specific receipts
Print or convert receipts
Cancel receipts, if needed