Placing a new order on a table is a very simple and quick process. Let’s look at the steps you and your staff will follow:
1. Log in to Butler Panel
Log in to Butler Panel using your account credentials. If you experience any difficulties, refer to the login guide found here.
2. Go to the “Tables” Tab
Open the menu on the left-hand side and navigate to the tab called “Tables.”
3. Select a Table
In the “Tables” tab, locate the table where you want to enter the order and click on it.
4. Start a New Order
In the tab that opens, click the first button in the row, “+ New Order,” to begin the process.
5. Add Items
To add items to the order, select the products the customer wants from the catalogue.
You can either select the product from the existing categories or search for it by name using the search bar at the top of the screen.
For products with options, a new window opens when you click on the item, where you can enter the customer’s preferences.
If a product does not have options, simply click on it and it will be added to the cart automatically.
If you want to add a note to the item or select it more than once, press and hold on it, and a window will automatically open so you can edit it.
At the bottom left, you’ll see the quantity adjustment button, which you can use when you need to send the same item more than once in the same order.
In the center, at the bottom of the screen, there is the “Add Environmental Fee” button, which you can enable or disable in case it was already applied when the product was added to the catalogue.
If you want to see how the Environmental Fee is automatically applied to a product, click here.
Finally, if you want to apply a discount to this specific item, you can use the Discount button located at the bottom left of your screen, as shown below:
After selecting a discount, a screen will appear where you can choose the discount type, either by percentage or by amount in euros. You can also completely change the price by clicking the “Special Price” button.
This discount applies only to the specific item in the order you are sending, not to a general price change of a product or a discount on the entire order.
6. Add to Cart
After selecting a product and its options, click the “+ Add to Cart” button (or the corresponding icon on mobile devices) to add it to the order cart.
7. Cart: Order Summary
Once you’ve added all the items to the cart, click the cart icon 
at the bottom right of the screen.
8. Modify Order (Optional)
In the cart screen, you can make changes to the order:
Remove Item: Click the trash bin icon next to the item you want to remove.
Edit Item: Click on the item to change its options or add notes.
9. Complete Order
When you are sure the order is correct, click the “Complete Order” button at the bottom of the screen.
10. Order Submission Confirmation
A screen will appear with a confirmation icon , indicating that the order has been successfully sent to the kitchen or bar for preparation.
11. Reorder
If you want to send the same order again, or resend some of the items from an order to the same table, follow these steps:
Select the table where you want to place the reorder.
Click the “New Order” button, and at the top right you will see the reorder button
. After clicking it, a screen will appear where you can choose either individual items or entire orders.
Select the items you want to add to the order and click “Add to Cart”, then “Complete Order.”
This feature is ideal when you want to save time while taking orders at tables that already have an open order.
With this simple guide, entering orders in Butler becomes a breeze! Take advantage of the system’s features to improve speed and accuracy of service, delivering an excellent experience to your customers.