Your store’s schedule is important for informing customers, organizing your staff, and ensuring the accurate display of your cash register and revenue in Butler. It’s essential to set it correctly so that core system functions work as intended.
Butler allows you to set and adjust your hours of operation with just a few steps:
1. Log in to Butler Panel
Sign in to the Butler Panel using your account credentials. If you’re having trouble, refer to the login guide found here.
2. Go to Settings
Navigate to the left-hand menu and select “Settings.”
3. “Store” Tab
At the top of the page, you’ll find tabs. By default, you’ll be on the first one, labeled “Store.” Here you’ll find the general settings for your store.
4. “Store Hours” Section
Locate the “Store Hours” section on the right side of the screen.
5. Set and Modify Hours:
To set or adjust your store’s operating hours for each day of the week, follow these steps:
Select the day:
Click on the hours already displayed for the day you want to edit, or on the “+” button next to the day if you want to add new hours.
Set the hours:
In the two fields that appear, enter the opening and closing time of your store.Add multiple time slots (optional):
If your store operates with different shifts during the same day (e.g., closes for a lunch break), you can add additional time slots.
Click the “+” button to add a new set of start and end time fields.
Fill in the fields with the extra operating hours.
Save changes:
Once you’ve finished editing the schedule, don’t forget to click the “Save” button next to “Store Hours”.
6. Store State
In the top-left corner of the screen, you will find the Store State field, where you can manage your store’s availability.
The following options are available:
1. Automatic (Based on Store Hours)
The Automatic option follows the opening hours you have set for your store.
When the store is within its operating hours, it appears as open and you can receive or send orders.
When the store is outside its operating hours, it appears as closed and orders cannot be sent.
2. Force Open
The Force Open option overrides your store’s operating hours and keeps the store active at all times.
This allows you to receive and send orders at any time, regardless of the opening hours you have set.
3. Force Closed
The Force Closed option makes your store unavailable for orders, regardless of its operating hours.
6a. How can you check whether your store is closed?
If you are unsure about your store’s current status, you can easily check it from the application.
When the store is closed, a red notification bar appears at the top of the screen.
6b. Store Status in the Butler Application
Your store’s operating status also applies to the Butler Application and affects whether customers can place orders.
When the store appears as Closed (either because it is outside the configured operating hours or because "Force Closed" has been selected) customers cannot place or submit new orders through the application.
This ensures that orders can only be placed while your store is available to serve customers.
Tips:
Make sure the schedule you’ve set is accurate and up to date to avoid issues with your customers and to ensure the system functions properly.
Check the schedule regularly, especially if your store’s operating hours change often (e.g., seasonally).