The Point of Sale functions as your digital cashier. Here we’ll focus on managing payments for Take Away orders where the payment method “Pay Later” was selected during initial entry, and which therefore remain pending.
1. Access the “Point of Sale” Tab
While in the Butler Panel, from the left-hand menu, select the “Point of Sale” tab.
2. View Unpaid Orders
Locate and click the cash register icon
. The red badge to its right shows the number of unpaid orders.A new window will open titled “Unpaid Orders – Table.”
In this window, you will see a list of all unpaid orders in the cashier, along with the products included in each order.
4. Payment Options
Butler gives you the flexibility to get paid for entire orders, multiple orders, or even individual products within an order.
Pay an Entire Order:
Locate the order you want to process.
Click the grey checkmark icon on the right side of the order number.
If the order contains only one product, you can also select it by clicking directly on the product itself.
Pay Multiple Orders:
Select all the orders you want to process by clicking the grey checkmark icons located to the right of each order.
Pay Individual Products:
If an order contains multiple products and you only want to get paid for one of them, click the square checkbox located to the left of that specific product.
Select All Orders:
To select all the orders for the table at once, click the white checkmark icon located in the top blue panel of the screen, to the right of the phrase “Unpaid Orders – Table: x.”
5. Select Payment Method:
After selecting the orders or products you want to process, click the “Payment” button at the bottom of the screen.
Next to the “Payment” button, the total amount to be paid will be displayed.
6. Complete Payment:
A new window will open with the available payment methods.
Select the payment method the customer prefers (e.g., cash, card) and follow the on-screen instructions to complete the transaction.
If you select “Cash”:
If you have the Change Calculator enabled, an additional window will appear.
Important! If you want to pay multiple orders in a single card transaction, you must first merge them into one. Refer to the article found here for more information.
Payment Tracking:
Once the payment is completed, the order will disappear from the list of unpaid orders.
You can view the payment details in the “Transactions” tab.